Below are some of the most frequently asked questions patients have about dentistry and oral health issues. If you have any other questions, or would like to schedule an appointment, we would love to hear from you.
Click on a question below to see the answer.
Dental Insurance Benefits:
Dental insurance is a great addition to help offset some of the costs associated with routine dental treatment. Generally, dental insurance only pays a portion of your dental care. We strive to maximize your insurance benefits based on your coverage and policy limitations. For your convenience, we are pleased to file your treatment claims on your behalf to your insurance company. For those who wish, we will submit pre-treatment estimates prior to any treatment. Unlike medical insurance, all dental insurance plans have an annual maximum spendable limit (usually $1000-$2000), requiring a payment of a "co-pay" at the time of service, and most do not cover advanced dental treatments, such as implants, cosmetics, and adult orthodontics (Invisalign for example).
Your specific insurance plan is a contract purchased by your employer from an insurance provider. The terms of the plan are set by your employer. Most employers offer several tiers of plans with different coverage schedules, deductibles and maximum allowances.
We are considered a in-network provider for Delta Dental Premier and Fedileo ONLY. Which means we are contracted to accpet payment from the insurance for certin procedures.
Dental Insurance Types:
Traditional benefit ("PPO") plans do not stipulate where you can go. You can see any dentist (including us!) and receive the most if not all of your benefits of the policy.
If your plan is an HMO / DMO, you will receive benefits only if you see a dentist on their very restrictive list of contracted providers. Naturally, it will be our pleasure to serve you; however, your HMO plan will not cover any of your costs at our office.
Payment Options:
We accept major credit cards (Visa, MasterCard and Discover), Debit cards, cash and personal checks. Our office is a fee-for-service practice. Those with dental insurance will be responsible for their co-payment portion and/or deductible at the time of service. You will receive a monthly statement if a balance is due after insurance payment. Most insurance companies will respond within four to six weeks. Please call our office at 302.656-2584 if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility.
Payment Plans:
We also offer no interest payment plans through Care Credit. You may apply for this financing plan for any amount (no minimum) which offers plans with little or no intrest if qualified.
***********************************************************